Privacy

Legal Information

Welcome to the Servisco website. By logging in or using our website, you acknowledge that you have read, understood, and accepted, without limitation or reservation, the following terms and conditions of use.

1. Presentation of the site.

The Servisco website was created by Flexvision sprl.

Editor: Flexvision Sprl

Enterprise number: BE-0840.081.564

13/4 Vallée Street 4681

Hermalle-Sous-Argenteau

Tel.: +32 (0) 04.264.09.87

Email: info@flexvision.be

Hosting: CloudVIP, Scailquin Street 60/71, 1210 Brussels.

Owner: Servisco – SPRL – 13/4 Vallée Street 4681 Hermalle-Sous-Argenteau Belgium Publication Manager: Servisco – info@servisco.immo

Webmaster: Servisco – technique@servisco.immo

2. General terms of use of the site and services offered.

The use of the servisco.immo site implies full acceptance of the general terms of use described below. These terms of use may be modified or supplemented at any time, so users of the servisco.immo site are invited to regularly consult them. This site is normally accessible at all times to users. However, an interruption for technical maintenance may be decided by Servisco SPRL, which will make every effort to communicate in advance to users the dates and times of the intervention. The servisco.immo site is regularly updated by Servisco. Similarly, legal notices may be modified at any time: however, they are binding on the user who is invited to refer to them as often as possible to be informed.

3. Description of the services provided.

The purpose of the servisco.immo site is to provide information on all the activities of the company. Servisco strives to provide as accurate information as possible on the servisco.immo site. However, it cannot be held responsible for omissions, inaccuracies, and deficiencies in the update, whether they are its own or those of third-party partners who provide this information. All information on the servisco.immo site is provided for informational purposes and is subject to change. Furthermore, the information on the servisco.immo site is not exhaustive. They are given subject to changes that may have been made since they were put online.

4. Contractual limitations on technical data.

The site uses JavaScript technology. The website cannot be held responsible for material damages related to the use of the site. Furthermore, the user of the site agrees to access the site using up-to-date equipment, free of viruses, and with an updated latest-generation browser.

5. Intellectual property and counterfeiting.

Servisco SPRL owns the intellectual property rights and holds the usage rights to all elements accessible on the site, including texts, images, graphics, logos, icons, sounds, software. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, by any means or process, is prohibited without the prior written authorization of Servisco SPRL (info@servisco.immo). Any unauthorized use of the site or any of its elements will be considered as constituting an infringement and will be pursued in accordance with the provisions of articles 2014-04-19/60 and following of the Intellectual Property Code.

6. Limitation of liability.

Servisco cannot be held responsible for direct and indirect damages caused to the user’s equipment when accessing the servisco.be site, resulting either from the use of equipment that does not meet the specifications indicated in point 4 or from the appearance of a bug or incompatibility. Servisco SPRL cannot be held responsible for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the servisco.immo site. Interactive spaces (possibility to ask questions in the contact space) are available to users. Servisco SPRL reserves the right to delete, without prior notice, any content posted in this space that violates the applicable legislation in Belgium, particularly the provisions relating to data protection. If necessary, Servisco also reserves the right to engage the civil and/or criminal liability of the user, especially in the case of messages that are racist, defamatory, or pornographic, regardless of the medium used (text, photograph…).

7. Management of Personal Data

The protection of your personal data is a constant concern for Servisco.

Please find below all the rules and guidelines that we impose to protect them. Thank you for reading them carefully.

WHAT YOU NEED TO KNOW FIRST

Servisco SPRL (hereinafter “Servisco”, “we”) is located at the following address: 13/4 Vallée Street, 4681 Hermalle-Sous-Argenteau. This Privacy Policy applies to the website www.servisco.be. This document is also applicable to the B2C and B2B activities developed on our site.

IF YOU CANNOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICES OF SERVISCO.

Personal Data:

General Principles Compliance with the Law

Servisco is committed to protecting your personal data and makes every effort to comply with the most stringent provisions applicable in the European Union and Belgium (law of May 25, 2018).

Data Controller

Servisco is the data controller of personal data under the European directive EC 95/46. The Data Protection Commission is the supervisory body in Belgium and is located at 139 rue Haute – 1000 Brussels.

Prohibition of Data Selling

Servisco undertakes not to sell the personal information collected under any circumstances. Use of Personal Data We process your personal data to manage your order and provide you with the services you expect from us. We also use non-personal data for statistical purposes.

Prior Consent

Direct Marketing We may also inform you of offers related to our products by mail, email, or phone. In these cases and in any other case of direct marketing, we ensure that we obtain your prior consent, as required by law. Right to Correct or Delete Your Personal Data You can contact us at any time with any questions regarding the protection of your personal data. You can also ask us at any time to review the personal data you have provided to us and request corrections or deletions within a reasonable time and free of charge. Consent When you submit your personal data to us, the website’s technological interface is configured to allow you to review and agree to the terms of the Privacy Policy.

Security

We take all necessary measures to protect your personal data. However, you should be aware that data transmission over the Internet is inherently insecure. Therefore, we cannot guarantee the security of data transmitted over the Internet.

Personal Data: Additional Description

Information Collected

# We have the right to collect, store, and process the following personal data: information about your computer and visits to the Servisco website, such as your IP address, geographic location, browser type, duration of your visit, and number of pages viewed.

# Information related to any transaction made between you and us through the Servisco website.

# Information you provide to register with us.

# Information you provide to subscribe to services offered by Servisco websites such as email notifications and newsletters.

# Any other information you choose to provide to us, including your credit card data and other personal data necessary to process your orders. Cookies We use cookies on Servisco websites. A cookie is a file sent by a server to a browser. The file is then sent back to the original server each time the browser displays a page from that server. This allows the server to identify and track the browser’s Internet activities. We may send this type of file to your browser, which will store it on your hard drive. We use the information obtained to administer our website and improve its navigability. In a commercial context, we may also use this information to track your visits to our site so that we can customize the site based on your profile (language choices, purchasing preferences, usual payment method, etc.). However, most browsers allow you to reject cookies. Such rejection will negatively impact the navigability of many sites, including Servisco sites. Use of Your Personal Data The personal data provided to Servisco may be used within the specific framework outlined in this Privacy Policy.

# We reserve the right to use your personal data: to administer the Servisco website.

# to improve your navigation on our site, if necessary by personalizing it.

# to improve access to the services available on our site.

# to send you the goods and services ordered on our site and send you the corresponding invoices. # to collect payments.

# to send you non-marketing commercial communications. # to send you email notifications that you have specifically requested.

# to send you our newsletter and other marketing communications related to Servisco that we believe may be of interest to you, by postal mail and, when you have previously consented, by email or any similar technology (you can inform us at any time that you no longer wish to receive marketing communication via our contact form).

# to provide third parties with statistical information about our visitors (note that this information does not allow you to be individually identified).

# to respond to any requests and complaints you may address to us. Other Uses In addition to the reasonably necessary use for the purposes identified in this Privacy Policy, we may also be required to disclose information about you.

# to the extent required by law.

# in connection with or in the context of certain judicial proceedings. # to defend and exercise our rights, including by disclosing personal data to third parties for the purpose of fraud prevention and credit risk reduction.

# to the buyer or potential buyer of any operational unit, activity, or part of Servisco’s business that we would be willing to sell. Securing Your Personal Data Encryption Technology As there are always risks associated with the communication of personal data, whether done in person, by phone, or via the Internet, and since no technological security system is immune to hacking, Servisco undertakes to take all appropriate action to prevent and minimize the risks of unauthorized access, improper use, or any errors related to personal data.

Physical and Logical Protection of Personal Data Servisco takes appropriate technical and organizational measures to protect personal data from any accidental or unlawful destruction or loss, unauthorized use, access, or disclosure, or alteration or destruction. Servisco requires its own service providers and other third parties contributing to the provision of Servisco services to commit in the same way to protect the relevant personal data. Minors Minors who provide personal data to Servisco are assumed to have done so with the consent of a parent or legal guardian in the same way that minors making a purchase or engaging in any legal act on Servisco sites are assumed to have done so with the same consent, unless specifically prohibited by applicable law. External Hyperlinks To facilitate visitors’ navigation, Servisco may include hyperlinks to third-party sites. If you use these hyperlinks, it is necessary to review their Privacy Policy before potentially giving your consent. However, you acknowledge that Servisco has no control over the content of these sites and therefore cannot assume any responsibility regarding their content or the processing of personal data therein. Modification of the Privacy Policy Servisco reserves the right to modify this document at any time. Similarly, Servisco reserves the right to modify the content of its web pages or restrict access to them at any time and without prior notice. Servisco will allow you to be informed of these changes by immediately displaying the amended version of this Privacy Policy on its site. You are required to regularly check for any modifications to the Privacy Policy. Regular use of the Servisco site in any case signifies your consent to the changes made.

8. Hyperlinks and Cookies

The servisco.immo site contains a number of hyperlinks to other sites, set up with the authorization of Servisco SPRL. However, Servisco SPRL does not have the ability to verify the content of the sites visited through these links and will therefore not assume any responsibility in this regard. Browsing the servisco.immo site may result in the installation of cookie(s) on the user’s computer. A cookie is a small file that does not allow the user to be identified but records information about a computer’s browsing on a site. The data obtained aims to facilitate future navigation on the site and also serves various measurement purposes. Refusing to install a cookie may result in the inability to access certain services. However, the user can configure their computer as follows to refuse the installation of cookies: In Internet Explorer: go to Tools (gear-shaped icon in the top right corner) / Internet Options. Click on Privacy and choose Block all cookies. Confirm by clicking Ok. In Firefox: at the top of the browser window, click the Firefox button and go to Options. Click on the Privacy tab. Set the Retention Rules to use custom settings for history. Finally, uncheck to disable cookies. In Safari: Click on the menu icon (represented by a gear) in the upper right corner of the browser. Select Settings. Click on Show advanced settings. In the “Privacy” section, click on Content Settings. In the “Cookies” section, you can block cookies. In Chrome: Click on the menu icon (three horizontal lines) in the top right corner of the browser. Select Settings. Click on Show advanced settings. In the “Privacy” section, click on Preferences. In the “Privacy” tab, you can block cookies.

9. Applicable Law and Jurisdiction

These general conditions are governed by Belgian law, and any dispute will be under the exclusive jurisdiction of the courts of Liège.

10. Glossary User:

Internet user connecting, using the aforementioned site. Personal Information: “information that allows, in any form, directly or indirectly, the identification of the individuals to whom it applies.”